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My Patients Don't Tell Me When They Are Sick

We get to talk to a lot of CIOs and CISOs due to the work we are doing and through the support of our investors - Polaris Partners and Flare Capital Partners. Often the stories we hear are similar across meetings. But sometimes, a particular CIO will nail an anecdote that sticks with us. "My patients don't tell me when they are sick" is one of those anecdotes.

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We are getting great reviews on our product to secure protected health information. Having just returned from HLTH2019, I heard from CIOs, CMIOs, and investors that we were on the right track to solve PHI security issues. It is now up to the Tausight team to execute on that vision. So this week's post is about our choice to deploy our go-to-market systems on Hubspot.

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We held our first CIO/CISO Dinner last week at Becker’s Healthcare in Chicago. Listening to the anecdotes that are swapped around the dinner table by CIOs and CISOs is always exciting. This crowd did not disappoint with two tales we had heard before. This post talks about Velociraptors and Clinician Workflows. 

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As we get closer to an Alpha, we continue to work with leading healthcare IT teams to shape the product. In addition to our one on one meetings, we have now signed up for some key industry events. 

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We are excited to announce our new Boston Headquarters located at the WeWork facility, 200 Portland Street, Boston, MA. As we have been busy hiring, it became obvious we needed to get our team together in one location in the city close to public transportation. Having started down a path to sublease space, we were surprised to land here, but as our analysis showed, this type office arrangement makes sense.

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A recent breach at Connally Memorial Medical Center in Texas was caused by an individual who lost a laptop that had PHI on an unencrypted drive. The individual was not employed by the hospital, but rather by a business partner or in HIPAA parlance, a business associate . The resolution to the incident was for Connally to update their business associate agreement.  But does a business associate agreement protect an organization from damage to their reputation?

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Re-naming a company is fun, but challenging. For the team at what used to be called Intauleca, we wanted a new name that better reflected our mission of solving ePHI integrity challenges in healthcare organizations. With the support of the founder and the board, we started the process.

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In a familiar story line for many CIOs, an employee of the NY Fire Department accessed ePHI (electronic protected health information) from a department system, then transferred it to a personal portable drive which was subsequently lost.  The department learned of the missing hard drive on March 4, and started notifying impacted individuals in August.   From the outside, it is too easy to cast stones at the FDNY for what appears to be an obvious procedural issue that should not have happened. The reality is much more nuanced. 

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With our seed round closed, and more hiring underway, it is time to move out of our investors space at Polaris Partners.  They have been kind hosts, but we have outgrown the space. We will miss the ability to walk down the hall and get some council on what we are doing.  Worse, and this is a big deal, is the access to one of our favorite foods -- Icelandic Skyr Yogurt.  Their fridge was stocked with it.  Polaris Ventures actually invested in Icelandic Provisions which explains the well stocked fridge.  Great story about that here.

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Two weeks ago we launched our public presence for Tausight.  While the engineering team has been busy working away over the past year or so, there was no public image for the company.   After a name change,  we are now public.

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